Keeping safe from scam

Please don’t use personal data in your ads:

  • Exact residential address
  • Date of birth
  • Document series and numbers
  • Credit card numbers
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    It is recommended to blur human faces, especially children’s, at photos with a lost item, unless you are looking specifically for these people.

    How to identify a fraudster?

  • Most likely a fraudster will call within first hours after an ad was published
  • Most likely does not know details about your lost item but is referring to another person who has supposedly found it
  • Cannot send you a photo of a found item
  • Will offer you to visit a shop nearby with a promise of handing the item over to you
  • Might inform you about the reimbursement cost in advance
  • Will ask you to switch the phone off and switch it back on only when you enter the designated meeting point
  • Won’t show up at the meeting point and will ask you to send funds to his credit card via a payment terminal or mobile number
  • Will promise that a person will show up and swap the payment receipt for your lost item
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    ATTENTION: once you input your cash into the payment terminal and indicate the account number, you cannot cancel the operation. No one will show up or answer your calls any longer.

    ‘Trust but check up’

    Do not trust words, A fraudster can find personal details about your lost item from open sources and even official database. If you are being told exact data of the lost document, you should not transfer funds for the supposed return of the document. Always ask for a photo of the document, but even a photo cannot guarantee the return. The best way is to hand over fund for the return during a personal meeting and receiving the item directly.